2 Comments

Do you think it's possible to make a chain bagel that's better than Panera etc but still decent? Like Starbucks isn't great but I think most coffee snobs (myself included) would at least say their basic espresso is fine. It seems odd that bagels doesn't have an equivalent.

Expand full comment

Its a great question. I think its hard to balance the need to supply doxens (or hundreds) of stores with identical products but also maintain quality. It just seems like that's the first thing to sacrifice and that's usually where things go wrong.

Expand full comment